Privacy Policy

Plantimagem – Venda de Plantas, Lda operates the website (the “Service”).
This page gives you information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
The General Data Protection Regulation – Regulation 2016/679 of 27 April, considers that “information relating to an identified or identifiable natural person (“ data subject ”) is personal data. An individual is considered identifiable and can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. ”. 

1. Collection and Use of Information

Depending on how the Client interacts with Plantimagem – Venda de Plantas, Lda (online, offline, over the phone and / or in person), we collect various types of information about you, as described below: Personal contact information: this includes information that the Customer provides us and that allows us to contact him, such as his name, postal address, e-mail address, social media data or telephone number. Demographic information: any information that describes your demographic or behavioral characteristics. Some examples include your date of birth, age or age group, geographic location (eg, zip code), favorite products, hobbies and interests, as well as household or lifestyle information. Technical information about computer / mobile device: any information about the computer system or other technological device that you use to access one of our websites or apps (applications), such as the Internet Protocol (IP) address used for connect your computer or device to the Internet, type of operating system and type of web browser and version. If you access the Website through a mobile device, such as a smartphone, the information collected will also include, whenever permitted, the unique identification number of your mobile phone, advertising identifier, geolocation and other similar data relating to mobile devices, namely through the use of beacons. Information on the use of websites / communications: when browsing and interacting with our websites or newsletters, we use automatic data collection technologies in order to collect certain information about your activity. This includes information such as the links you click on, the pages or content you view and for how long, as well as other similar information and statistics about your interactions, such as content response times, download errors and duration of visits to certain pages. This information is captured through automated technologies, such as cookies (browser cookies, flash cookies) and web beacons, and is also collected through third-party tracking services (such as Double Click, Google Analytics, Adobe Dynamic Tag Management and / or Omniture). The consumer has the right to object to the use of such technologies. Customer Feedback: this includes information that you voluntarily share with us about your experience of using our products and services. Customer generated content: this refers to any content created by you and which you then share with us on a social network or by transferring it to one of our websites or apps (applications), including the use of social network apps (applications), just like Facebook. Some examples include photographs, videos, personal stories or other media or similar content. Whenever permitted, we collect and publish Customer generated content related to a variety of activities, including contests and other promotions, community website features, consumer engagement and third party social media activities. Social network information: refers to any information that the consumer publicly shares on a social network or information that is part of their profile on a third party’s social network (such as Facebook) and that the consumer allows the social network to do so third share with us. Some examples include your basic account information (eg, name, email address, gender, date of birth, city you live in, profile photo, username, friends list, etc.) and any additional information or activities that the consumer allows to be shared by the social network of such third party. We receive your social network profile information (or parts of it) whenever you download or interact with a Web application Plantimagem – Venda de Plantas, Lda on a social network, such as Facebook, whenever you use a social network resource that is integrated into a Plantimagem – Venda de Plantas, Lda website (such as Facebook Connect) or whenever you interact with us through a social network. For more information about how your information from a third party’s social network is obtained by Plantimagem – Venda de Plantas, Lda, or to choose not to share that social network information, please visit the website of the social network in question.

2. Para que fins podemos utilizar os seus dados pessoais?

Customer service: we use your Personal Data for the purpose of customer service, including answering your questions. This process normally involves the use of certain personal contact information and information related to the reason for your question (eg, technical question, question / complaint about the product, general question, etc.). Contests, marketing and other promotions: upon your consent, we use your Personal Data to provide you with information about products or services (eg communications or marketing campaigns or promotions). This can occur through means such as e-mail, advertisements, SMS, telephone contacts and postal mail or push notifications. Some of our campaigns and promotions may be carried out on third party websites and / or social networks. Social Networks: we use your personal data whenever you interact with third party social media resources, such as the “Like” functions to show you ads and communicate with you on social networks. You can find out more about how these resources work by consulting the respective third party social network settings. Personalization (offline and online): with your consent we use your personal data i) to analyze your preferences and habits; ii) to predict your needs based on your profile analysis, iii) to improve and personalize your experience on our websites and apps; iv) to ensure that the content of our websites and apps is optimized for you and your computer or device; v) to allow you to participate in interactive resources. Other general purposes: we use your personal data for other general business purposes, such as conducting internal marketing and demographics studies, as well as for evaluating the effectiveness of advertising campaigns. Legal reasons or merger / acquisition: in the event that Plantimagem – Venda de Plantas, Lda or its assets are acquired by another company or incorporated into it, including reasons for insolvency, we may share your personal data with any of our successors cool.

3. How do we keep your personal data safe?

We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented strict, technical and organizational measures in this matter. Compliance with these rules is an obligation of all those who access them. – Restricted access to your personal data; – Data transfer in encrypted form; – Storage of personal data in encrypted form; – Protection of information technology systems through firewalls; – Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.

3.1. How long do we keep your personal data?

When there is no legal obligation to keep personal data, your personal data will be kept for as long as necessary for the purpose for which it was collected, after which it will be anonymized or destroyed. Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counted from the last contact made.

4. Access to personal data

At Plantimagem – Venda de Plantas, Lda we guarantee the means to allow you, as Data Holder, to access your personal data. If you want to access your Personal Data you should contact [email protected].

5. Rectification of personal data

The Data Subject has the right to request, at any time, the rectification of his Personal Data, either through his User Account or by requesting the data protection officer – [email protected].

6. Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can configure your browser to refuse all cookies or to tell you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service.

6.1. Cookie DoubleClick

Google, as an external provider, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie allows Google and its partners to display advertisements to our users based on their visits to our Service or other websites on the Internet. You can choose not to use the DoubleClick Cookie in visit-based advertising by visiting the Google Ads Settings page:

6.2. Behavioral Remarketing

At Plantimagem – Venda de Plantas, Lda we use remarketing services to present you with advertisements on third party websites, after having visited our Service. We and our external suppliers (third parties) use cookies to inform, optimize and display advertisements based on your previous visits to our Service. Google The AdWords remarketing service is provided by Google Inc. You can disable the display of interest-based advertising in Google Analytics and customize ads on the Google Display Network by visiting the Google Ads Settings page: Google also recommends installing the Add-on to disable Google Analytics at -https: // – in your web browser. The Google Analytics opt-out add-on gives visitors the ability to prevent their data from being collected and used by Google Analytics. For more information about Google’s privacy practices, see the Google Privacy and Terms web page at: Facebook The Facebook remarketing service is provided by Facebook Inc. You can learn more about Facebook’s interest-based advertising by visiting this page: To disable the display of interest-based advertising on Facebook, follow these Facebook instructions: Facebook adheres to the Principles of Self-Regulation for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also disable Facebook and other participating companies through the Digital Advertising Alliance (Digital Advertising Alliance) in the USA, the Digital Advertising Alliance (Digital Advertising Alliance) in Canada http : // or the European Interactive Digital Advertising Alliance (, or you can opt out using your mobile device settings. To learn more about Facebook’s privacy practices, visit the Facebook Data Policy:

7. Service Providers

We may transmit your personal data to third parties to provide services on behalf of Plantimagem – Venda de Plantas, Lda, or to help us analyze how our Service is used. These third parties have access to your Personal Information only to perform such tasks on our behalf, and are obliged to maintain your data securely and to use it solely and exclusively for the purpose for which they are contracted, as soon as the data they are no longer needed, they will be eliminated immediately.

8. Compliance with Law

We will disclose your attached Personal Information when required by law. We inform you that the Portuguese administrative control authority in the scope of data protection is the National Data Protection Commission, an entity you can appeal against if you believe that we have violated the privacy policy.

9. Business Transactions

If Plantimagem – Venda de Plantas, Lda is involved in a merger, acquisition or sale of assets, your Personal Information may be transferred. You will be notified before your Personal Information is transferred and subject to a different Privacy Policy than the one established here.

10. Security

At Plantimagem – Venda de Plantas, Lda, we are committed to ensuring the protection of the security of the personal data that is made available to us, so we approve and implement strict measures in this matter. Bearing in mind the great concern and commitment that Plantimagem – Venda de Plantas, Lda reveals in the defense of privacy issues, we have adopted several security measures, of a technical and organizational nature, in order to protect the personal data that are made available to us against your dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of lawful treatment. In this sense, on all of our websites, the forms for the collection of personal data require encrypted Browser sessions, and all the personal data you give us about you are securely stored on our servers, which are in a Data Center. covered with all the physical and logical security measures that we believe are essential for the protection of your personal data. Notwithstanding the security measures adopted by Plantimagem – Venda de Plantas, Lda, we are obliged to warn those who browse the internet that they must adopt additional security measures, namely to ensure that they use an updated PC and Browser in terms of security patches. properly configured, with active firewall, antivirus and antispyware, and make sure the authenticity of the sites you see on the internet, avoiding sites whose reputation you do not trust. Whenever you are asked for credit card information, this communication is made through SSL secure line, when using browsers that allow it.

11. International Transfer

Your information, including personal information, may be transferred to – and kept on – computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are outside Portugal and choose to provide us with information, please note that the information, including personal information, will be processed in Portugal.

12. Links to Other Websites

Our website may contain links to other websites that are not operated by Plantimagem – Venda de Plantas, Lda. The provision of such links is made in good faith, and Plantimagem – Venda de Plantas, Lda cannot be held responsible for any collection and treatment of personal data made on these websites, nor be held responsible for the accuracy, credibility and functionality of websites belonging to third parties.

13. Children's Privacy

Our Service is not intended for children under 16 (“Children”). Children’s data is only collected with the authorization of the holder of parental responsibilities, so we do not knowingly collect personally identifiable information from children. If you are the holder of parental responsibilities or guardian, and you know that your child or guardian has provided us with personal information, please contact us. If we become aware that we collect Personal Information from children under 16 without their consent, we will immediately take steps to remove that information from our servers.

14. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

15. Contact us

If you have questions about this Privacy Statement or how Plantimagem – Venda de Plantas, Lda processes your information, you can contact us through the email address: [email protected].

You can also contact us at:
Plantimagem – Venda de Plantas, Lda
(+351) 218 429 960
LIZGARDEN® Robalo Gouveia Street 3H
1900-392 Lisbon